IDEA Performance Coaching Form GM Name(Required) Date(Required) MM slash DD slash YYYY Manager's Name Manager's Email Identify:Prepare for the coaching session by observing behaviors, list what happened and what the impact is. Look for perspectives of others.Performance(Required) Top Line Sales Staffing Financial Management Inventory Management Labor Cost Control SMG Performance Management Training & Development Uniform Management Cleanliness Leadership Development Production System Culture and Service Behavior: What did you see?Results: What happened?Impact: Is this importantDiscussWelcome the individual. Describe his/her behavior, the results, and the impact. Clarify the behavior as a performance issue he/she should stop, start, or continue. Gain commitment to agreed response.Continue:Stop:Start:ExecuteExecute – The action he/she will take as a result of the coaching session. Any resources needed? (collaboration)Team Member Tasks:Allow team member to make a commitment on how they will change the behavior to drive better resultsManager Tasks:Provide any commitments here to ensure above commitment from team member is executedAccountFollow up on the action taken as a result of the coaching session. What was the result? What was learned?Timeframe for follow-up discussionAs needed if further instances or violations occur. Provide a date for follow-up to evaluate progress the goal of coaching is to change behaviors. On follow-up date use this as an opportunity to celebrate wins or follow-up with further corrective actions for the team member Team Member Signature(Required)Manager Signature(Required)NameThis field is for validation purposes and should be left unchanged.
